ITC Illinois - Integrity Transit Care logo

Integrity Transit Care for Chicago Communities

ITC Illinois provides safe, reliable non-emergency medical transportation for seniors, dialysis patients, and anyone needing medical appointments throughout Chicago and surrounding suburbs.

Local Chicago Ownership
Serving Chicago and surrounding suburban communities.

Our Services

Professional non-emergency medical transportation tailored to the needs of Chicago's most vulnerable residents.

Ambulatory

Ambulatory Medical Transport

For clients who can walk with or without assistance but need a safe, reliable ride to medical appointments, therapy, or outpatient procedures.

  • Escort to vehicle as needed
  • Flexible scheduling
  • Round-trip options available
Dialysis & Recurring

Dialysis & Recurring Appointments

Consistent, on-time transportation for recurring dialysis, physical therapy, and specialist visits. We understand that missing an appointment is not an option.

  • Set weekly schedules
  • Coordination with dialysis centers
  • Priority for long-term clients
Hospital Discharge

Hospital & Rehab Discharges

Safe, same-day non-emergency transport from hospitals or rehab facilities back home or to long-term care, with patient comfort and dignity at the center.

  • Short-notice availability
  • Coordination with discharge planners
  • Ambulatory transport options
Private-Pay

Private-Pay Medical Transport

For families who want direct communication, flexible scheduling, and premium service for their loved ones' medical transportation needs.

  • Transparent, upfront pricing
  • Text/phone updates
  • Custom schedules for families
Facilities

Facility Contracts

Long-term transportation partnerships for dialysis centers, nursing homes, assisted living, rehab facilities, and clinics across Chicago.

  • Dedicated drivers and vehicles
  • Clear trip records & straightforward billing
  • Reliable pickup windows

About ITC Illinois

Integrity Transit Care is a locally owned non-emergency medical transportation company committed to closing the transportation gap in Chicago and surrounding communities.

We focus on communities where transportation barriers are greatest, providing dependable non-emergency medical transportation throughout Chicago and surrounding suburbs. Our mission is simple: make it easier, safer, and more dignified for people to get to the care they need.

Every ride is handled with professionalism, respect, and patience. Our drivers are trained in safety and customer care, and our vehicles are maintained to high standards.

Local Chicago Ownership Community-Focused Medicaid & Private-Pay

Our Values

  • Integrity: Doing what we say, when we say it.
  • Community: Serving the communities we know and care about.
  • Safety: Fully insured, trained operations.
  • Reliability: On-time performance is our promise, not a slogan.

ITC Illinois is built to be a trusted partner for families, facilities, and healthcare providers who need a transportation provider they can count on—day after day.

Pricing

Straightforward Ambulatory Transportation Pricing

We believe transportation pricing should be simple and easy to understand.

One-Way Trip

$45.00

Up to 10 miles

Round Trip

$85.00

Up to 10 miles

Extended Distance

$2.75 /mile

Applies to miles beyond the initial 10 miles.

Facility Partners

ITC works with healthcare and care facilities to provide dependable ambulatory transportation for their residents, patients, and clients.

Existing facility partners can submit transportation requests through the secure Facility Portal, where they can review an estimated trip cost based on their specific trip before submitting the request.

Facility Portal

Transportation Solutions for Healthcare & Care Facilities

Reliable, professional ambulatory non-emergency transportation for facilities that need dependable transportation for their residents, patients, and clients.

Who We Serve

ITC works with healthcare and care organizations that need dependable transportation for individuals traveling to medical appointments and other essential destinations.

  • Nursing Facilities
  • Assisted Living Communities
  • Rehabilitation Centers
  • Dialysis Centers
  • Medical Clinics
  • Hospitals
  • Adult Care Programs
  • Other Healthcare & Community Care Organizations

Dependable Transportation. Personal Service.

ITC understands that transportation is an important part of your facility's daily operations. Our goal is to provide dependable, professional transportation while making the scheduling process as simple as possible for your staff.

Scheduled Ambulatory Transportation

Transportation for residents, patients, and clients who are able to travel in an ambulatory vehicle.

Reliable Pickup & Drop-Off

Professional transportation focused on dependable pickup windows and destination arrival.

Door-to-Door Assistance

Assistance can be provided when appropriate for the passenger's needs.

Simple Scheduling

Facilities can submit transportation requests through ITC's secure online facility portal.

Clear Trip Estimates

Authorized facility partners can review an estimated trip cost before submitting a transportation request.

Direct Communication

ITC provides a direct point of contact for transportation coordination and dispatch.

Why Facilities Choose ITC

Transportation should be one less thing for your staff to worry about.

  • Dependable Service
  • Professional Communication
  • Simple Online Ride Requests
  • Upfront Trip Estimates
  • Personalized Facility Support
  • Local, Responsive Service

Let's Discuss Your Facility's Transportation Needs

Whether your facility needs transportation for medical appointments, scheduled services, or other essential trips, ITC would welcome the opportunity to learn about your transportation needs.

Become an ITC Facility Partner

Already an ITC Facility Partner?

Authorized facility partners can use our secure online portal to submit transportation requests and receive an estimated trip cost before submitting the request.

Facility Portal

Become an ITC Facility Partner

Let's discuss your facility's transportation needs.

ITC provides dependable ambulatory non-emergency transportation for healthcare and care facilities throughout the Chicago area.

Complete the short form below and an ITC representative will contact you to discuss your facility's needs.

An ITC representative will contact you within 1-2 business days.

Book a Ride

Call us directly or submit the form below to request non-emergency medical transportation.

Phone:
(773) 492-0732

Email:
itcillinois@gmail.com

Service Hours:
6:00 AM - 6:00 PM, Monday - Saturday

Primary Service Areas:
Chicago and surrounding suburban communities

Online Ride Request

Submitting this form does not guarantee a booking. A team member will contact you to confirm details.

Pay for Your Ride